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Friday, December 19, 2008
Friday, September 19, 2008
Mens warehouse sent me the wrong size tux from what i ordered. I guess their five percent fail rate is correct.
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Thursday, September 18, 2008
Enterprise Rent A Car - Cash Isn't Good Enough
Recently contacted Enterprise Rent A Car to get a car for an upcoming trip. I had to call three locations to find one that even had cars in stock - the other two didn't, but the website said they did. That is something that the first guy said is "above his pay grade".
The third location then explained that if you do not want to use a credit card - and would rather use a debit card, then you have to provide them with your utility bill and pay stub - and have the address match your license. In addition they put a $300 hold on the debit card plus the cost of your rental.
Clearly something has gone horribly wrong in this country when companies are penalizing people and businesses who choose to pay for what they need with cash / debit card instead of making the credit card companies even more money. Requesting that people show a rental car company their utility bill and pay stub is terrible. Shame on Enterprise Rent A Car.
It's not a matter of not having a credit card, its the point that you should be able to pay with cash, credit or debit without having to give someone a utility bill and a pay stub.
Hopefully other rental car companies are not this rude to their cash paying customers.
The third location then explained that if you do not want to use a credit card - and would rather use a debit card, then you have to provide them with your utility bill and pay stub - and have the address match your license. In addition they put a $300 hold on the debit card plus the cost of your rental.
Clearly something has gone horribly wrong in this country when companies are penalizing people and businesses who choose to pay for what they need with cash / debit card instead of making the credit card companies even more money. Requesting that people show a rental car company their utility bill and pay stub is terrible. Shame on Enterprise Rent A Car.
It's not a matter of not having a credit card, its the point that you should be able to pay with cash, credit or debit without having to give someone a utility bill and a pay stub.
Hopefully other rental car companies are not this rude to their cash paying customers.
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Sunday, August 17, 2008
In line at the b and h photo store. Now i know why i just order online. Waiting around for 30 minutes to buy something is lame.
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Figured we would order tickets for a circle line cruise and pick them up only to find a line to get them. What a rip off.
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Thursday, August 14, 2008
Circuit City Manager Says "Order it Online"
A friend of mine today had a very interesting experience at Circuit City. He went into the store to buy a camera and had been given a price over the telephone from Circuit City earlier, so the customer service rep pulled up the item and was ready to ring it up.
However, the item came with some other bundled items which they didn't have in stock, so he got with just a printer, used a coupon from AAA and all was good.
There was another canon camera that he was going to buy and the manager refused to let him us a coupon on it. Stating that the item was on sale. When told that the coupon would work if you type it in online, the manager said "then buy the camera online". So the employee turns the computer (POS machine) over and allows him to stand there and try to order the camera online.
He got very frustrated with the machine running slowly and the keyboard being not normal, that he gave up and left. Decided instead to call and place the order over the phone.
After talking to the sales rep on the phone and the rep attempting to figure out how to sell a camera, he said that he could not sell the bundle as the online training that comes with the bundle is not available in our area. He asked "do you have any other addresses". Well if its not available in a market with 3 Circuit City stores - where else could the Firedog online training be available.
Why is it that you can't be sold online training anywhere? Not sure... Why does Circuit City Firedog online training say its only available in certain markets? It doesn't make any sense. So my friend speaks to the guys supervisor.
The supervisor says the same thing "sorry for the inconvenience". Then he says that the coupon can't be used till tomorrow. At this time my friend had already been on the phone for over an hour. The supervisor offered to call him back when the coupon would be good at midnight that night so that he could place the order.
This was just such a ridiculous story that I felt that others might get a kick out of how unempowered these Circuit City employees must be. So after a long phone call and a trip to the Circuit City store, still no camera ordered.
At least the store seems to have changed their managers - the old manager said that he didn't care that his employees didn't help customers purchase lcd tv's... but that's a whole other story.
However, the item came with some other bundled items which they didn't have in stock, so he got with just a printer, used a coupon from AAA and all was good.
There was another canon camera that he was going to buy and the manager refused to let him us a coupon on it. Stating that the item was on sale. When told that the coupon would work if you type it in online, the manager said "then buy the camera online". So the employee turns the computer (POS machine) over and allows him to stand there and try to order the camera online.
He got very frustrated with the machine running slowly and the keyboard being not normal, that he gave up and left. Decided instead to call and place the order over the phone.
After talking to the sales rep on the phone and the rep attempting to figure out how to sell a camera, he said that he could not sell the bundle as the online training that comes with the bundle is not available in our area. He asked "do you have any other addresses". Well if its not available in a market with 3 Circuit City stores - where else could the Firedog online training be available.
Why is it that you can't be sold online training anywhere? Not sure... Why does Circuit City Firedog online training say its only available in certain markets? It doesn't make any sense. So my friend speaks to the guys supervisor.
The supervisor says the same thing "sorry for the inconvenience". Then he says that the coupon can't be used till tomorrow. At this time my friend had already been on the phone for over an hour. The supervisor offered to call him back when the coupon would be good at midnight that night so that he could place the order.
This was just such a ridiculous story that I felt that others might get a kick out of how unempowered these Circuit City employees must be. So after a long phone call and a trip to the Circuit City store, still no camera ordered.
At least the store seems to have changed their managers - the old manager said that he didn't care that his employees didn't help customers purchase lcd tv's... but that's a whole other story.
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Circuit city manager wont sell us something in store for the same price as it is online. So we used their computer to order it.
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At circuit city a sales guy tried to argue that a nikon camera was better than a canon. Said i wanted a canon and they went on about nikon
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Tuesday, July 29, 2008
Domains Stolen From GoDaddy
I just spoke with someone at GoDaddy and he offered to help this person restore their domain.
He wanted to make sure that it was clear that they do send an email when the email address was changed. He also said that if you discover things like this right away, there is an undo department - which you can contact if you happen to catch things quickly.
The above mentioned 60 day rule is actually a GoDaddy Rule - not an ICANN rule. This rule only locks it based on the first/last name or organization field.
ICANN has a rule that says that if you transfer from one registrar to another registrar it can't be transferred for 60 days.
He wanted to make sure that it was clear that they do send an email when the email address was changed. He also said that if you discover things like this right away, there is an undo department - which you can contact if you happen to catch things quickly.
The above mentioned 60 day rule is actually a GoDaddy Rule - not an ICANN rule. This rule only locks it based on the first/last name or organization field.
ICANN has a rule that says that if you transfer from one registrar to another registrar it can't be transferred for 60 days.
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Domains Stolen From GoDaddy
I've been helping a friend try to recover a stolen domain name (was at GoDaddy) for the last week. Someone logged into the account, changed the email, and all the information on the account to something in India.
Then they transferred the domain name out of the account to a protected name service at name.com
That was over 3 months ago. GoDaddy never emailed to say "are you sure you want to change all your account info, or email address, or transfer this domain". Instead he was left blind sided by all this. Until the hacker changed his password - then he realized that something was up.
When he did discover that all this had happened - and contacted GoDaddy - they said that there was nothing they could do.
I'm pretty stumped as to how all this happened without GoDaddy so much as notifying the customer that their account information had been stolen. But this certainly doesn't make me think too highly of GoDaddy.
I am still hopeful that they will be able to recover the domain name.
He spoke with someone who looked into it all and found out that the registrant info was never changed before they transferred the domain. This was likely because of the icann rules that say that you can't transfer a domain name within 60 days of changing the registrant info.
Then they transferred the domain name out of the account to a protected name service at name.com
That was over 3 months ago. GoDaddy never emailed to say "are you sure you want to change all your account info, or email address, or transfer this domain". Instead he was left blind sided by all this. Until the hacker changed his password - then he realized that something was up.
When he did discover that all this had happened - and contacted GoDaddy - they said that there was nothing they could do.
I'm pretty stumped as to how all this happened without GoDaddy so much as notifying the customer that their account information had been stolen. But this certainly doesn't make me think too highly of GoDaddy.
I am still hopeful that they will be able to recover the domain name.
He spoke with someone who looked into it all and found out that the registrant info was never changed before they transferred the domain. This was likely because of the icann rules that say that you can't transfer a domain name within 60 days of changing the registrant info.
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Saturday, July 05, 2008
At circuit city. In fifteen
At circuit city. In fifteen minutes looking at lcd tvs no one came over to help. Spoke with the manager, he didnt care.
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Saturday, June 14, 2008
mjesales-blog 06/14/2008
Mosso cloud hosting allows you access to a cluster - pay for what you are using and scale as your site grows.
tags: web-host mosso cloud
Friday, June 13, 2008
Just called the local chevy
Just called the local chevy dealer to make a service appointment. They said they taking the next few saturdays off. Whats up with that.
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Thursday, March 27, 2008
pierce wins the celebrity apprentice.
Looks like they named pierce the celebrity apprentice. I am some what disappointed but he die win based on the criteria put forth.
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Thursday, March 20, 2008
time warmer road runner service outage
Time warmer road runner service is out in new york. Reporting a 600 ms ping time for the second hop. Tech support hold time 25 minutes.
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